COVID 19 Update – Refund Information
We understand there are many questions and concerns regarding the reimbursement of fees paid by students. Divisions at UW-Whitewater are working quickly to determine the reimbursement rates for students who paid for housing and dining services. Other areas are looking at additional potential reimbursements.
Students will receive specific emails from University Housing, Dining Services and potentially other areas on campus regarding refunds. As you can well imagine, this is a complex task that comes at a time when many of our units are working to move students out of residence halls and prepare for alternative delivery of services. We greatly appreciate your patience in these matters.
Please understand that these refunds do not include tuition. As you know, we continue to provide student educational services through alternative means of delivery in order to safeguard the health and safety of our students, faculty, staff, and communities.
Segregated fees will also not be refunded. These fees provide support for critical services to students including physical and mental health care, student organizations, and fixed costs such as building payments. UW System universities do not want to jeopardize these services, groups or projects, and many of these services are still being used remotely.
To ensure a timely refund, we recommend you review your bank account information in your TouchNet accounts to make sure it is accurate, or set up a direct deposit account in TouchNet now. Instructions can be found at https://www.uww.edu/adminaffairs/finance/cashiers-office#Students#refund-information.
Refunds will be made to students by the end of the fiscal year, or June 30, 2020. For additional refund information, please check your UW-Whitewater email for updates and the COVID-19 website at https://www.uww.edu/uhcs/covid19. Information on the website will be updated as it becomes available.
Dr. Dwight C. Watson