Campus email accounts will be moved to a cloud-based server using Office 365 (O365). Student emails will be transitioned in small groups daily over the course of this week starting the morning of November 10 in alphabetical order by last name.
What to expect during the move
- The transition is low impact, occurring primarily behind-the-scenes.
- There will be a short window of time (a few minutes to an hour) when access to Outlook Web Access (OWA) will be unavailable and sending/receiving emails may be delayed (but not lost).
- When your account has been moved, you may be prompted to restart Outlook.
- For more details, FAQs, and common troubleshooting steps see Office 365 Email Transition.
After the transition
- Active students will have a 100GB limit for email.
- The OWA link will change. If you use the old link, you will be redirected to the new site and need to login again. The website now has a new EMAIL (O365) link.
- You may need to sign out of OWA. When accessing OWA, if you receive an error saying “something went wrong,” clear your browser cache and cookies and try again.
- If you are using Outlook for iOS or Outlook for Android on your phone or tablet, your account will need to be removed and re-added after the transition has completed. See Reconfiguring Outlook for iOS and Android.
- The Outlook desktop app will be nearly the same, and you will see an updated version of OWA with increased functionality and usability. Getting Started with Office 365 Email walks you through changes to the Outlook App and OWA.
- Find help with common issues, particularly for Mac users, at Office 365 Email Transition.
If you require assistance or have questions, please feel free to contact the Help Desk. Outside of Help Desk hours, we invite you to search our Knowledge Base for helpful articles on using and troubleshooting campus technology.